If you receive cash back for an item that was charged or paid by check, then you MUST record it as a transfer.
To Record Refunds And Checks:
Display the Income & Expenses window as outlined in About Income and Expenses.
From the Quick Entry selection box located on the right of the Income & Expenses window choose Income. From the Income menu choose Refunds/Checks. The Income From Refunds/Checks dialog box is displayed.
From the Payment Account pulldown list choose the account used for the original purchase.
From the Charge to Account pulldown list choose Refunds/Credits.
Enter the Date or click the icon to choose a date from the calendar.
Enter the ProNumber.
Enter the Truck Number.
Enter the Amount of the refund/credit.
Note: For cash or checking enter a positive (+) amount. For charges enter a negative (-) amount.
Click the Enter Memo button to type a message in the text field box, if desired. Click the Hide Memo button to hide the memo text field box.
Click OK.