Create Dispatch Record

To Create Dispatch Record:

  1. Display the Dispatch window as outlined in About Dispatch. The Change Trucks dialog box is displayed.

  1. Choose a Truck Number from the pulldown list.

  2. Click Ok.

  3. The Dispatch window is displayed indicating the last load the truck was assigned to, but not delivered. The following information is transferred from Pickups/Delivery:

Note: If the truck is not assigned any loads, The Truckers Helper displays "No pickups were found for this truck." You MUST add at least one Pickup before you can access the Dispatch window.

  1. Enter the Actual Pickup Date and Time.

  2. Enter the Actual Delivery Date and Time.

  3. If you are using the Pallet Tracker enter the Pallets information.

  4. Should the driver call with an update click the Date field. The current date and time is displayed for the Check Call.

  5. Enter the Location of the truck when the Check Call was initiated.

  6. Enter any Comments associated with the Check Call.

  7. Select the Late check box, if applicable (i.e., if the load was not delivered on time).

  8. Select the Customer Notified check box, if applicable (i.e., if the load was late and the customer was notified).

  9. Click the Save button located on the bottom toolbar.

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